Who do I call if there's an outage?

Outage information

Outages are handled by the poles and wires guys, aka, your local utility. If you know your local utility, you can call them directly 24 hours a day, 7 days a week.

If you don't know your local utility, give us a call at 800-993-6207.

AEP Texas

South and West Texas

Outages:

866-223-8508

Emergency:

877-373-4858

View outage map

You can sign up for outage alerts via text, email and phone

here.

CenterPoint Energy

Houston and surrounding areas

Outages:

713-207-2222

Emergency:

800-313-6862

View outage map

You can sign up for outage alerts via text, email and phone

here.

Entrega de Oncor Electric

Dallas/Fort Worth, North and West Texas

Outages:

888-313-4747

Emergency:

800-313-6862

View outage map

You can sign up for outage alerts via text, email and phone

here.

Texas-New Mexico Power Company

Lewisville and North Texas

Outages:

888-866-7456

Emergency:

888-866-7456

View outage map